Technical Support for telecommunication technology

Your Request

Do you have any questions or would you like further information on our products?

Or give us a call

+49 7251-934875-0

Data processing may be revoked at any time at . For more information about privacy, see our Privacy Statement.

Technical support

We’re there when you need us

Our Technical Support team takes care of all issues related to the used telecommunications systems we supply, and provides expert advice and practical support for all aspects of day-to-day systems operation.

At a glance

  • We provide comprehensive in-depth advice on placing telecommunications infrastructures into service and configuration of systems that combine products from various manufacturers.
  • Are you planning network extensions, new routes or a relocation? We can supply suitable implementation concepts.
  • Experiencing compatibility problems with your telecommunications hardware and software? We are your expert partner, supplying fast, efficient solutions in these cases and for all other operational difficulties.
  • We offer support agreements that are tailored to your individual needs and based flexibly on your framework conditions and requirements.

Identified, analysed, solved: A complete range including all manufacturers and all technology generations

  • Support for end-of-life systems is just one of ORC’s areas of outstanding expertise. At ORC, you can always be sure that we are familiar with virtually every module and system release, and apply our expertise, experience and parts management services to ensure your technical system continues to operate smoothly.
  • In our state-of-the-art testing lab, we can run high-precision tests on telecoms infrastructure and set up simulations where required. This enables us to trace your specific problem one to one and provide an in-depth evaluation of the most appropriate solutions.
  • Our support team can point to a wealth of outstanding specialist expertise and wide-ranging experience in the industry. You receive assistance from trained and qualified systems technicians and systems engineers, who are familiar with every detail of your telecoms infrastructure application and know exactly what is important in operation – and how to deliver improvements in performance, reliability and efficiency.

Technological diversity, absolute precision, full concentration – this is how we achieve top quality standards for our technical systems.

Dimitri Dreher, Head of Technical Systems Department

Would you like to be able to rely on technical support that is always there when you need it and knows exactly how to help? Our team will be happy to assist:

Tel: +49 7251-934875-0  |  Fax: +49 7251-934875-99
Email: »

Any questions?
Our team will be happy to help:

Tel: +49 7251-934875-0  |  Fax: +49 7251-934875-99
Email: »

We use cookies to optimise this website. By using our website, you consent to the use of cookies. You will find further information on this in our privacy policy.

Standard

Tools that enable essential services and capabilities, including identity verification, service continuity, and site security. This option cannot be declined.

Analytics

Tools that collect anonymous data about website usage and functionality. We use those insights to improve our products, services, and user experience.