Best quality used telecommunication systems

Your Request

Do you have any questions or would you like further information on our products?

Or give us a call

+49 7251-934875-0

Data processing may be revoked at any time at . For more information about privacy, see our Privacy Statement.

Our pledge of quality

We set ourselves the highest standards. To benefit you.

“Running fine” is heartening to hear – but when it comes to telecommunications systems and
components, it’s very far from the be-all and end-all of quality. We want to inspire your enthusiasm
about our products, because they are reliably delivered in top condition, are ready for use immedi-
ately, and prove their quality in practice. And because you can count on us to find the best possible
technical solution for every requirement.

But we also want to inspire your enthusiasm in the quality of our services, because we can provide
answers and solutions for all your needs, questions and wishes related to telecommunications
technology. Fast, straightforward and competent.

To fulfil this pledge, we have drawn up a catalogue of quality standards for our company that are
particularly rigorous and wide-ranging. We know this is the only way to earn – and keep – your trust
and confidence in us permanently.

Your guarantee

Our expertise and our experience

Highly qualified specialist personnel is our main priority in working with highly complex telecom-munications technology.

  • Our Technical Department is made up of engineers, technicians and electronics experts with high-level vocational or academic qualifications and in-depth expertise in communications technology.
  • The members of our Commercial Department have years of experience in the industry. We provide expert advice and consulting on sale and purchasing.
  • Our logistics specialists are likewise highly qualified in all areas from professional inventory management and secure transport to specific packaging for telecoms equipment.

Recognized standards,
certified quality

Our in-house processes are monitored in end-to-end documentation with full traceability.
This enables us to ensure that all work steps comply with defined specifications and
regulations. We can thus guarantee consistent quality at the highest level:

Testing environments, testing equipment and methods are based on proven and recognized manufacturers’ standards. We test systems and products with extreme rigour to ensure that you can count on the reliability of our technology in your daily operations – far beyond the warranty period.

“FULLY TESTED” is our seal of quality, and it is not awarded lightly. Systems and modules bearing this mark meet all requirements for operation in practice, without reservations. Our warranties apply for a minimum of two years, irrespective of your intensity of use of the product.

Our customers are our partners, and our aim is to find solutions for them – based on openness, honesty and supreme quality.

Andreas Fetzner, Managing Director

Meticulous care in
handling and shipping

Our logistics services are equally uncompromising in their professionalism and quality.

  • When shipping modules, we ensure ESD shielding and protection against mechanical dam-age in transit. Despite this, as a general principle we strive to reduce non-essential packag-ing to the absolute minimum. Disposal always involves unnecessary efforts and only has disadvantages for the environment, irrespective of whether the shipper or the customer is responsible.
  • Naturally delivery methods are also a central focus of our quality philosophy. If the customer’s address is within a reasonable distance, we deliver the products personally wherever possible. Otherwise we work exclusively with freight partners that specialize in transporting highly sensitive equipment fast, safely and securely.

We save resources and
use environmentally responsible disposal methods

Disposal at ORC

For us at ORC, disposal is an issue in the forefront of quality. Here too, nothing is too much trouble.

We are certified as professional disposal specialists with the authority to collect, transport, treat and store electrical and electronic waste. This certification is only awarded to companies that meet extremely strict testing and inspection criteria, focusing on compliance with rigorous environmental and natural protection regulations. This confirms the importance of the high standards we set ourselves in terms of responsible, far sighted treatment of natural and economic resources.

And last but not least, we are well aware that promises are only of value when they are fulfilled. Because of this, a top priority for us is to call in recognized impartial bodies to inspect our quality management at regular intervals. TÜV granted us DIN EN ISO 9001:2008 certification in July 2012.

Trust is good … but why not see for yourself how seriously we take our quality pledge? Talk to us, or – even better – come and see us, and take a look around! You’re welcome to visit our company at any time.

Any questions?
Our team will be happy to help:

Tel: +49 7251-934875-0  |  Fax: +49 7251-934875-99
Email: »

We use cookies to optimise this website. By using our website, you consent to the use of cookies. You will find further information on this in our privacy policy.

Standard

Tools that enable essential services and capabilities, including identity verification, service continuity, and site security. This option cannot be declined.

Analytics

Tools that collect anonymous data about website usage and functionality. We use those insights to improve our products, services, and user experience.